{"draft_id":"draft-7760c7b6","work_id":"e1","conversation_id":"conv-e1","body":"Your order ORD-5001 has been forwarded to a supervisor. They will contact you directly within 24 hours.","content_hash":"sha256:6aa3c85dc56863376703acc8d94b9216dd00dc5af0066ee11ccdba955e0453b5","declared_at":1,"origin":["call-1-033d22ac"]}